Privacy Policy

Prathamesh Realty ("we", "us", or "our") operates the website https://www.prathameshrealty.in (the "Site"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By using our Site or submitting an enquiry, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you fill out an enquiry or contact form on our Site, we collect your name, phone number, email address (if provided), budget preference, BHK preference, and any message you include.
• Automatically collected data: When you visit our Site, we may automatically collect technical data such as your IP address, browser type, pages visited, and time spent on pages. This is collected via cookies and analytics tools (see Section 5).
• Communications: If you contact us via phone, WhatsApp, or email, we may retain records of that communication to provide you with better service.

2. How We Use Your Information

We use the information we collect to:

• Respond to your property enquiries and schedule site visits
• Provide personalised property recommendations based on your requirements
• Contact you via phone, WhatsApp, or email with information relevant to your enquiry
• Improve our website content, services, and user experience
• Comply with applicable legal obligations

We do not use your information for automated decision-making or profiling that produces legal effects.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Builder / Developer: If you express interest in a specific project, we may share your contact details with the relevant builder solely to facilitate a site visit or booking.
• Home Loan Partners: With your explicit consent, we may share your details with a lending institution or DSA to assist with home loan processing.
• Service Providers: We use third-party services (such as Supabase for our database and Vercel for hosting) that may process your data on our behalf under strict data processing agreements.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

4. Data Retention

We retain your enquiry data for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of our engagement with you and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your data at any time (see Section 7).

5. Cookies & Analytics

Our Site uses cookies and similar tracking technologies to improve your experience and analyse site usage. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the Site to function correctly.
• Analytics cookies: We may use tools like Google Analytics to understand how visitors use our Site. This data is aggregated and anonymised where possible.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Site. For more details, see our Cookie Policy.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS and our database is hosted on a secure cloud platform. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for us to contact you (by calling or emailing us)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at realtyprathamesh@gmail.com or call +91 98602 04367. We will respond within a reasonable timeframe.

8. Third-Party Links

Our Site may contain links to third-party websites (such as builder websites or project portals). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies separately.

9. Children's Privacy

Our Site is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: